MyChart FAQs
We’re Here to Help During Our MyChart Transition
Our clinics recently transitioned to Epic and MSU Health Care/Henry Ford MyChart, a secure online portal that makes it easier to manage your care. Call volumes are higher than usual. We appreciate your patience as our teams work to assist every patient as quickly as possible.
Did you know?
Many common requests can now be completed directly in MyChart — saving you time and eliminating the need to wait on hold.
What You Can Do in MyChart
Using MyChart, you can:
- Schedule or request appointments
- Complete eCheck-in before your visit
- Message your care team (for non-urgent questions)
- Request medication refills
- View test results and visit summaries
- Pay bills online
- Attend scheduled video visits
Watch Quick Video Tutorials
If you’re new to MyChart, these short video tutorials will walk you through the most common tasks:
- MyChart Overview & Features – Learn what you can do in the portal Desktop and Mobile
- How to Schedule an Appointment – Step-by-step instructions Desktop and Mobile
- How to Complete eCheck-In – Save time before your visit Desktop and Mobile
- Messaging Your Care Team – Send secure messages on Desktop and Mobile
- Proxy Access - Share access with a family member, close friend or caretaker. Desktop and Mobile