Pay My Bill

• For care received on or after January 31, 2026

  Your billing statement comes from Henry Ford Health. You can pay online, by mail or by phone.

  • Pay online: Pay your bill in MyChart if your statement looks like this example.
  • Pay by mail: Check your billing statement for the correct mailing address and your Guarantor ID. Include the Guarantor ID on your check or money order so we can process your payment.
  • Pay by phone: Check your billing statement for the correct phone number to call. Patients using MyChart should call (800) 999-5829 to make a payment through the automated system 24 hours a day, seven days a week.
• Looking for a cost estimate for a procedure or visit?

  Contact the Henry Ford Health Pricing Team or International Services Team.

  • Pricing Team: (888) 455-2678
  • Cost Estimates for International Patients/International Services Team: (313) 916-8443
• Customize your communication preferences

  Once logged into MyChart, you can use the menu to access Communication Preferences and customize how you receive different types of messages, including appointment reminders.

• Need more help?

  Contact the Henry Ford Patient Billing and Financial Care Assistance Department:

  • Phone: (800) 999-5829
  • Email: financialassistanceapp@hfhs.org
  • Business hours are 8:30 a.m. to 5 p.m. Monday through Friday

• For care received before January 31, 2026

  You can pay your bill online, in-person, by mail or by phone.

  Pay online: Pay your bill in the Athena Health patient portal. The Athena Health patient portal is available for viewing and paying bills for services received before January 31. Access it here.

  Visit us in person: We accept cash, personal checks, credit cards (Mastercard, VISA, and American Express), debit cards, and health spending account cards at the following location.

  MSU Medical Office Building
  4660 South Hagadorn Road
  Suite 112
  East Lansing, MI 48823

  Open 8 a.m. to 5 p.m. Monday through Friday (Close for lunch daily from noon to 1 p.m.)

  Pay by mail: We accept checks and credit cards by mail. Please check your billing statement for the correct mailing address.

  Pay by phone: Call (800) 964-3968 between 8 a.m. and 5 p.m., Monday through Friday, to speak with an MSU Patient Accounts representative. Our IVR is available 24 hours a day, 365 days a year. We accept credit cards (Mastercard, VISA, and American Express), debit cards, and health spending account cards for payments by phone.