Originally published September 21, 2023 on BeckersHosptialReview.com

Becker's asked C-suite executives from hospitals and health systems across the U.S. to share their organization's areas of growth for the next few years. 

The 68 executives featured in this article are all speaking at the Becker's Healthcare 14th Annual Meeting on April 8-11, 2024, at the Hyatt Regency in Chicago.

As part of an ongoing series, Becker's is talking to healthcare leaders who will speak at our conference. The following are answers from our speakers at the event.

Question: What is the smartest thing your team has done over the last 12 months to contribute to your system's bottom line?

Seth Ciabotti. CEO of MSU Health Care at Michigan State University: Rolling out an employee satisfaction survey – then using the results to lay out an action plan offering our middle management leaders better tools to lead more effectively. In many ways we had neglected their input and had taken their talents for granted. Our managers are vital for our transformation. This has shown as having a positive impact on our bottom line both last year and for the current fiscal year.